Manage suppliers and agencies without the hassle

A group of four people in a meeting room working on documents and a laptop, with overlaying screenshots of digital interfaces including a documents list, a supplier profile, and a clients table.

Easily link suppliers and agencies with trips and keep important details, documents and payments organised.

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Discover the features

Suppliers
Agencies
Centralised Communications
Manage Invoices & Transactions

Suppliers

A blue rectangular background with rounded corners.
A table listing activities: 'Golden Circle Tour' in Southern Iceland with a short description of scenic sights, and 'Rib Boat Puffin Experience' in Reykjavik with a short description of the experience.
Group of hikers walking along a trail through a green mountain landscape with rocky peaks and snow patches in the background.
Screenshot of a supplier management software dashboard showing tabs for overview, contacts, product, and trip history. The overview tab highlights tasks, supplier profile details like address, type, destination, currency, default deposit, and markup.

Supplier details can be stored and managed in a single, organised profile making it easy to reach out for bookings, confirmations, pay invoices.

  • Set default deposit and markup rules to streamline your pricing workflow

  • Store communication history directly inside each supplier profile

  • Add suppliers to trip events and view full trip history in one place

  • Assign multiple products to one supplier meaning no duplicate profiles or double data entry

Agencies

Photograph of the ancient Roman Colosseum in Italy, with a clear sky in the background, used for a luxury travel agency website.
Screenshot of a digital document menu listing Terms and conditions 2026, Agent Handbook, and Health & Safety Manual with an icon of a clipboard and a plus sign.
Table with client information including client ID, name, residence, number of enquiries, trips, and total spend for three clients.

Our Agencies feature lets you create and manage agency profiles, storing all important details and documents in one easy-to-access place.

  • Link clients to agency profiles for a clear, consolidated view of all enquiries

  • Store communication history directly inside each agency profile

  • View trip history in one place, across all linked clients

  • Customise your branding to create white label itineraries and documents for your agencies and their clients

Centralised Communications

A blue rectangular background with rounded corners.
Flowchart diagram showing three blue ovals labeled 'Supplier', 'Trip', and 'Agency' connected to a central icon of an envelope or message.
Screenshot of an email inbox with columns for Subject, Body, From, and To, showing multiple email entries.
Screen displaying an email assignment form with a text field at the top labeled 'Assign this email to a trip' and five rows of horizontal lines and dots representing email addresses or contacts.

Keep your team aligned with our centralised Emails page and manage all supplier and agency communication in one place.

Assign incoming and outgoing emails directly to trips, so every conversation is logged, organised, and easy to find when you need it.

Bank payment statement with transaction details, deposit, and balance, using green and yellow status indicators.
Point of sale credit card terminal with a roll of receipt paper

Manage Invoices and Transactions

The payments page gives your finance team a complete overview of all supplier and agency transactions, so every required payment is clear, organised, and easy to act on.

Filter transactions by Trip ID, due date, payment status, and more to stay on top of your financial workflow.

LOOKING FOR MORE WAYS TO MANAGE PAYMENTS?

Stay on top of finances with smart tools like FX rate management, invoice generation, payment service provider integrations and enhanced parameters.

Find out more

Hear from our customers…

  • Fleewinter

    "Spark has made information easier to find and manage, minimised time needed for tasks that previously sucked up available working hours, and has meant that every quote - with less time needed - results in a consistently fantastic experience for our clients. "

    Thea | Tour Operator

  • Fable

    “Spark has been a game changer for our business!'

    Once the trip has confirmed there is a lot less admin as all the different features connect to one another. I would say we have halved our admin time compared to previous platforms I have used in the travel. This means we have more time to chat to clients and sell some more trips!”

    Rita & Molly | DMC

  • Journeys With Purpose

    “Spark has completely streamlined how we work. What used to take hours of back-and-forth now happens in minutes. Everything - from proposals and itineraries to updates and collaboration - lives in one place….

    In short, Spark has taken a lot of the stress out of the admin side and freed us up to focus on what we love most - designing journeys that truly make a difference.”

    Natalia | Tour Operator

  • Antilophia

    “The beautifully presented itineraries help us sell holidays and the system frees us up to do other important jobs in the business.”

    Lucy | Tour Operator

FAQs

  • Yes, when you assign a supplier to a product it will automatically be added to the supplier profile, giving you an overview of all products the supplier offers.

  • The payments page in Spark gives you a clear overview of all supplier payments which you can filter based on payment status to keep track of overdue payments.

  • Yes, you can set default payment terms for each supplier including: when deposits and balances are due, default deposit requirements, markup or margins and commission after check out.

  • Yes, with Spark’s agency feature you can apply custom branding to each agency account enabling you to create itinerary proposals and documents with your agency’s logo and brand style.

  • Yes, you can add documents to all profiles in Spark, keeping important information organised and easily accessible.

Have another question? Head to our FAQs page to find out more.

FAqs